Contact support
Send a clear description of the issue and, when useful, include the stage or action where it occurred.
✦ Player supportNeed help with
Need help with
your next run?
Use the support address below for gameplay issues, privacy questions, or general feedback about Prism Thread Rush.
Before you email
For progress or preference issues, check whether the app's local storage was cleared or the game was reinstalled. Local data may be removed in those cases.
Prism Thread Rush does not automatically send email. Tapping the support address opens your chosen email application, and you decide whether to send the message.